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Shipping policy

Shipping policy

Shipping Policy for NEXISESTORE.IN

Last Updated: 03.03.2026

Thank you for shopping with NEXISESTORE.IN. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • You will receive a confirmation email/SMS once your order is shipped.

2. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • We may offer Free Shipping on selected products or above a minimum order value.

  • Cash on Delivery (COD) charges may apply where available.

3. Delivery Time

Estimated delivery timelines:

  • Within Kerala: 2–5 business days

  • Rest of India: 4–8 business days

Delivery time may vary depending on your location and courier service availability.

4. Shipping Partners

We work with reliable courier and logistics partners to ensure safe and timely delivery of your products.

5. Order Tracking

  • Once shipped, tracking details will be shared via email/SMS.

  • Customers can track their shipment using the tracking number provided.

6. Delays in Delivery

Delivery may be delayed due to:

  • Natural disasters

  • Public holidays

  • Incorrect shipping address

  • Courier service issues

  • Unforeseen circumstances

NEXISESTORE.IN is not liable for delays caused by third-party logistics providers.

7. Incorrect Address

  • Please ensure that the shipping address provided is accurate.

  • We are not responsible for orders delivered to incorrect addresses provided by the customer.

  • Re-shipping charges may apply in such cases.

8. Damaged Packages

If you receive a damaged package:

  • Do not accept the parcel if visibly damaged.

  • Contact us immediately at support@nexisestore.in

  • Share photos of the package and product within 24 hours of delivery.

9. International Shipping

(Currently available / Not available – Edit as per your business)

If international shipping is available:

  • Customs duties and taxes are the responsibility of the customer.

  • Delivery timelines may vary depending on customs clearance.

10. Contact Us

For any shipping-related queries:

📧 Email: support@nexisestore.in
📞 Phone: +91 9745178839
🌐 Website: https://nexisestore.in